QUAL152 - QC Tools - Flowcharts and Process Maps

The purpose of this course is to introduce the flowchart, one of Ishikawa's seven basic quality tools. The course outline is as follows:

• Introduction
• Basic Elements of a flowchart
  • Start/End blocks
  • Process Steps - Box
  • Process Flow - Lines
  • Decisions - Diamond
  • Data Input/Output - Parallelograms
  • Connectors - Circles
• Additional Elements
  • Manual Operation - Trapezoid
  • Predefined Process
  • Preparation
  • Document
• Summary

This course covers part of the ASQ CCT body of knowledge.

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If you have a student account select "Register for Course" and if you do not have a student account select "Create Student Account" and return to this page to register for the course

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