This is a very short course on the cause and effect diagram, also known as a Ishikawa diagram and a fishbone diagram. This diagram, whatever it is called, is a tool for identifying the potential cause for a particular event under investigation.
The course outline is as follows:
This is a relatively simple tool, so it is not technically difficult to understand.
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If you have a student account select "Register for Course" and if you do not have a student account select "Create Student Account" and return to this page to register for the course
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