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This section of the catalog is concerned with quality control. Primarily this section covers material that is used for studying for various ASQ certifications, but all businesses can benefit from applying the tools and ideas described in these courses to maintain a high level of quality.
Click on the course number to see a detailed description of each course and registration instructions.
Courses marked "(free)" are available to all, whether or not you have a current subscription. All other courses require a current subscription for access. We offer these free courses to allow you to try out our training before you subscribe.
If there is a course you would like to see us develop in this section you can always suggest a course.
Course No. | Course Title | Eq. Hours* | Prerequisites |
QUAL103 | The ASQ Code of Ethics This is a short course on the ASQ code of ethics. Adherence and understanding the ASQ code of ethics is required for all ASQ certifications. |
1 | none |
QUAL150 (free) | Quality Control Tools I Introductory course on the seven basic quality tools described by Ishikawa. These include check cheets, Pareto diagrams, cause and effect diagrams, flowcharts, histograms, scatter diagrams, and control charts. |
1 | none |
QUAL151 | QC Tools - Cause and Effects Diagrams A very short course on the cause and effect diagram, also known as an Ishikawa diagram or a fishbone diagram. |
1 | QUAL150 |
QUAL152 | QC Tools - Flowcharts and Process Maps This course is to introduce the flowchart, one of Ishikawa's seven basic quality tools. |
1 | QUAL150 |
QUAL153 | QC Tools - Check Sheets This course covers the check sheet, one of the seven basic quality tools mentioned by Ishikawa. The check sheet is meant to be an easy to use tool for collecting process data. |
1 | QUAL150 |
QUAL154 | QC Tools - Histograms A short course on the definition, generation, and interpretation of the histogram, one of the seven basic tools of quality. |
1 | QUAL153 |
QUAL155 | QC Tools - Scatter Diagrams This is a short course on the scatter diagram. The scatter diagram is a tool to visually indicate the relationship between two numeric variables. |
1 | QUAL150 |
QUAL156 | QC Tools - Control Charts This is a short course on the control chart. The control chart is one of the seven basic tools of quality, and is used to determine if a process is under statistical control. |
1 | QUAL155 |
QUAL157 | QC Tools - Pareto Diagrams This course discusses the basic of the Pareto diagram or Pareto chart. |
1 | QUAL154 |
* Equivalent hours are the equivalent classroom hours. Same as CEU (continuing education units), RU (Recertification units), and PDH (personal development hours).